Nexa Capital Solutions LLC ("Nexa," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry or application, communicate with us, or opt in to receive messages from us.
Information We Collect
We may collect information you provide directly, including name, business name, email address, phone number, business address, application details, financial information, documents, signatures, consent records, and communications with our team.
We may also collect website and communication data such as IP address, browser type, pages visited, form submissions, email opens, clicks, SMS delivery status, replies, opt-out requests, and similar activity records.
How We Use Information
- Respond to inquiries, intake requests, and service requests.
- Review business support, payment, business account review, or other service options you ask us to evaluate.
- Communicate by phone, email, SMS, and other channels where permitted.
- Provide service updates and follow-up information when you have consented or where otherwise permitted by law.
- Verify identity, prevent fraud, maintain security, and comply with legal obligations.
- Improve our website, campaigns, and client experience.
SMS Communications
If you provide your phone number and opt in to SMS, Nexa may send customer care messages described in the SMS opt-in checkbox you selected. These may include requested links, appointment reminders, responses to inbound questions, screening follow-up, and related account or service updates. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out.
You can opt out of SMS at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REMOVE, or DO NOT TEXT. After opting out, you may receive one confirmation message. Opting out of SMS does not automatically unsubscribe you from non-SMS communications unless required by law or requested separately.
How We Share Information
We may share information with service providers, payment processors, verification providers, communications vendors, professional advisors, or other parties needed to evaluate your request, operate our services, or comply with law. We require service providers to use information only for authorized business purposes.
All categories of sharing above exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Cookies and Tracking
We may use cookies, tracking pixels, analytics tools, email tracking, and similar technologies to understand site usage, measure campaign performance, improve delivery, and support security. You can control cookies through your browser settings.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and you should avoid sending sensitive information through unsecured channels.
Data Retention
We retain information for as long as reasonably necessary for business, legal, compliance, fraud-prevention, audit, and recordkeeping purposes. SMS consent and opt-out records may be retained to honor preferences and demonstrate compliance.
Your Choices
- SMS: reply STOP to opt out or HELP for help.
- Email: use the unsubscribe link where available or contact us.
- Data requests: contact us to request access, correction, deletion, or preference updates where applicable.
Children's Privacy
Our services are intended for business owners and adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
Contact Us
Nexa Capital Solutions LLC
4400 Portola Ave, Los Angeles, CA 90032
Phone: 213-349-8151
Email: support@nexacapitalsolutions.org